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Title; Desktop Admin
Mandatory skills:PC related issues via Phone/Email or chat over remote session or by visiting user desk • Supporting new user onboarding by deploying new PC and then collecting old PC’s during offboarding • Escalate incidents with accurate documentation to suitable technicians, when required.• Prioritize incidents and service requests according to defined processes to meet defined SLAs.• Coordinating with vendor for any hardware/software issues•
Job description:• Strong analytical skills and problem-solving ability to troubleshoot various issues on Laptop/Desktop/Mobile Devices• Printer and Network Troubleshooting• Experience supporting Win 7, Win 10 and Office 365 applications• Knowledge of imaging PCs using SCCM environment• Knowledge on mobile device managed using Intune MDM• Ability to present ideas in user-friendly language• Good Communication skills• Multi-tasking capabilities • Rigor to work for customer satisfaction and end user experience
Job Type: Contract
Pay: $23.84 - $25.00 per hour
Benefits:
Schedule:
Ability to Relocate:
Work Location: In person
Contractor
Retail
$59k-79k (estimate)
04/25/2024
08/21/2024
twsol.com
Sterling Heights, MI
25 - 50
Retail
The job skills required for Desktop Administrator include Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Administrator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Administrator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Administrator positions, which can be used as a reference in future career path planning. As a Desktop Administrator, it can be promoted into senior positions as a Client Technologies Technician, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Administrator. You can explore the career advancement for a Desktop Administrator below and select your interested title to get hiring information.